July 27, 2015 There’s an ethos at Google that says if you give the right tools to the people who like to make a difference… they will. While it might be difficult to compare an operation the size of Google to a museum store, many of the essential tools for employee engagement are the same […]
Jama Rice, MBA, CAE, Executive Director/CEO of the Museum Store Association, was named president of the Colorado Society of Association at the Annual Conference in June 2015. Jama will serve as president for the period of July 1, 2015 to June 30, 2016. Joan Tezak, CAE, CMP, Executive Director of CSAE said, “Jama begins her […]
July 18, 2015 The management system that helped Japan radically overhaul their entire manufacturing process more than fifty years ago may be just the ticket to keep your museum store on the cutting edge. Often referred to as the Continuous Improvement Process (CIP) or Total Quality System (TQS), this management style has been successfully adopted […]
July 12, 2015 If the VCR in your living room is still flashing 12:00, then ever-changing retail technology is bound to be more daunting than ever. Even by replacing of that old VCR with a snazzy new version of video-on-demand, the technology merry-go-round may still pose a challenging hill to climb. Like it or […]
