Entries by Museum Store Association

2020 New Year’s Resolutions

December 9, 2019 By Raymond McKenzie As the holidays race by in a rush of business and time with friends and family, it is also the time of year when people are looking at resolutions to improve their lives. Many will sign up for the gym, quit smoking, promise to eat better and commit to […]

Shining Together Across Five Continents

November 25, 2019 By Susan Tudor “A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history.” This Mahatma Gandhi quote reminds me how Museum Store Sunday started — a small group of MSA volunteers committed to what they believed in. For the third year in a […]

MSA PRO-File: Lynne Francis-Lunn

November 11, 2019 By David Duddy Until very recently, our colleague Lynne Francis-Lunn was the leader and creative force behind the extraordinary store at the Peabody Essex Museum in Salem, Massachusetts. After a career at the museum for 33 years, she has retired from her position to pursue new endeavors and paths. We caught up […]

Museum Store Sunday … Is It on Your Radar?

September 30, 2019 By Laura Murphy Museum Store Sunday, MSA’s global one-day initiative, will be celebrated on Dec. 1, 2019. Cap off your Thanksgiving weekend with this shopping event highlighting your store’s unique, curated merchandise and representing the best in creativity and culture. Everyone is invited to shop the incredible offers at museum stores on […]

Big Ideas from AAM’s Annual Meeting (and How They Fit into Museum Retail Stores), Part 2: Embracing Change

September 16, 2019 By Julie Steiner Part 2: Embracing Change You’ve probably heard some of the statements attempting to summarize the scope of propulsive changes in our culture today: More data has been recorded in the last two years than in all of prior history. More immigrants have come to the United States since 1966 […]

How Museum Stores Support Their Institutions and the Community At-Large

August 19, 2019 Compiled by Stuart Hata Throughout my 30 years as a museum retail professional, I have often had to explain to others how museum stores support their institutions and the public at-large. These conversations have occurred within professional circles, through my personal network of friends and family and with casual acquaintances and complete […]

Motivating Staff Members: Cash Is Not King

August 5, 2019 By Susan Saylor Recently, MSA President Susan Tudor asked for suggestions from other MSA members on ShopTalk for ideas that would help motivate employees to convert visitors to members. I replied to Susan in a private message, and she appreciated the suggestions so much, she encouraged me to share the information in […]

PRO-File: Katherine Kornblau

July 22, 2019 By David Duddy Katherine J. Kornblau is the founder and president of KJK Jewelry, Inc., which specializes in working with museums and other cultural institutions to create custom jewelry that complements collections and exhibitions. Katherine studied art history at Oberlin College. A lifelong New Yorker, Katherine reflects on her career, the impact […]