April 27, 2020 By Lauren Chapin-Salazar In these truly challenging and unsure days, all our members are inventing and reinventing ways to sustain their businesses — and themselves. So many of us have had to create new ways to communicate with our colleagues and each other — many, many of them now working at home. As […]
April 13, 2020 By Stacey Stachow In these truly challenging and unsure days, all our members are inventing and reinventing ways to sustain their businesses — and themselves. So many of us have had to create new ways to communicate with our colleagues and each other — many, many of them now working at home. […]
April 7, 2020 By Michael Higdon In these truly challenging and unsure days, all our members are inventing and reinventing ways to sustain their businesses — and themselves. So many of us have had to create new ways to communicate with our colleagues and each other — many, many of them now working at home. […]
March 30, 2020 By Tina Harding In these truly challenging and unsure days, all our members are inventing and reinventing ways to sustain their businesses — and themselves. So many of us have had to create new ways to communicate with our colleagues and each other — many, many of them now working at home. […]
March 16, 2020 By Tom Dykes Last year, while scrolling through the National Theatre Bookshop’s work feed over morning coffee (read: being easily distracted by Twitter), I came across an article on Medium by a digital marketing specialist, Lori Byrd-McDevitt, that really stayed with me. “Museums have this funny problem of needing to keep up with […]
March 2, 2020 By Kristen Daniels and Geoff Carroll Greetings from your national MSA vendor advisors! Soon, MSA members will be rocking Cleveland at MSA FORWARD, and we want to be sure that all participating vendors get the most out of their time at conference. The word “conference” is what we suggest you focus on, […]
February 17, 2020 By Catherine McGoldrick This article was originally published by the Association for Cultural Enterprises. Cultural Enterprises Academy A few months ago, I was in a premier visitor attraction shop (as I often am!) and noticed that, despite exiting through the gift shop, visitors were tending to drift through the shop and leave […]
February 3, 2020 By David Duddy Editor’s Note: This article includes information from Aubrey Herr of The Walters Art Museum and Steve Santangelo from Popcorn Products. What is MSA NEXT? It is a group of young professionals within MSA that provides a resource and support for those beginning their careers in nonprofit retail, whether from an […]
January 20, 2020 By Patricia Sampson, Stacey Stachow and Lilia Villasenor We’ve all heard of Toledo, Ohio, but did you know that it’s named after the holy city of Toledo, Spain? Hence the expression: “Holy Toledo.” Toledo in Spain is known as the “city of three cultures” because of the cultural influences of Christians, Muslims […]
January 6, 2020 By Blue Anderson The term “specialty store” is defined by BusinessDictionary.com as: A small retail outlet that focuses on selling a particular product range and associated items. Most specialty store business operators will maintain considerable depth in the type of product that they specialize in selling, usually at premium prices, in addition to […]
