June 6, 2016 As you have been expanding your marketing to increase your presence online, you may have added a blog to your website. Of course now that you have your blog, you’re probably struggling to maintain a high level of high-interest content. For everyone who’s ever been faced with producing a regular blog, content […]
May 30, 2016 When you ask most people what was the last deal they negotiated, they’ll probably tell you it was buying a car. And certainly there will be a horror story to go along with it. No doubt, it involved some extended back-and-forth with the salesman and sales manager ending in an outcome. But […]
May 23, 2016 If you read trade journals and newspapers, you start to get the feeling the future of retail may be dramatically shaped by two things: technology and the Millennials. If Walgreens is now located at the corner of Happy and Healthy, then future retail will soon live at the corner of Technology and […]
May 16, 2016 If you Google “customer experience” you’ll be surprised by the number of hits you get labeled customer experience management. Who knew your customer’s experience needed to be managed? It wasn’t that long ago that you simply put merchandise on the counter, turned on the lights, opened the doors and… voilà, instant customer […]
May 9, 2016 If you’re regular reader of this blog, you know we like to try to guess the future of retail. Of course no one can predict the future, but that’s never stopped us from trying. A recent article on the Chain Store Age website, Study: Three Technologies That Will Shape Retail and One […]
May 2, 2016 Last week, the Business Journals interviewed 11 of the top small business owners and asked them for tips for success in running a successful company. These business owners were honored as last year’s Small Business Persons of the Year in their respective areas. While their businesses may differ from an operation like […]
April 25, 2016 Remember the old days when the cash register was literally a work of art? Those old monsters that were made by National Cash Register and a few other companies. Many of these devices were lovingly cast in bronze, while others in plated in brilliant nickel. They came adorned with flowers, filigree’s, and […]
April 11, 2016 As the operator of an institutional store, you’re in a unique position to grow both your business and your professional self… often at the same time. In retail, you never know what the future will bring. Every day is a new adventure, every year is a new challenge, and fortunately, every challenge […]
April 4, 2016 Boutique grocer, Trader Joe’s recently reported that they would be reducing prices. This is in response to a new pricing strategy announced by Whole Foods… or as they are sometimes referred to – Whole Paycheck. While Whole Foods has thrived over the years despite their reputation as being the pricey alternative, even […]
March 28, 2016 Are you successful? Hopefully, you’re running a successful operation and you come to work every day with a smile on your face. But defining true personal success is often difficult. You could be running a massively successful operation, while your personal life is crumbling all around you. Or, just the opposite may […]
