2020 Registration
ABOUT MSA FORWARD
Join fellow nonprofit retail professionals from around the world gathering to connect, learn, and do business. The programming for MSA FORWARD is designed around your nonprofit needs with applicable ideas and concepts that you can immediately implement in your own cultural institution. Explore the expo hall to rock out with new vendors and ensure you’re offering the most cutting-edge products available. Learning excursions to Cleveland’s most popular cultural destinations will give you an opportunity to see how they manage their business and sales strategy. Take advantage of the numerous opportunities to grow your professional network and make connections that will help improve your store through dedicated networking events.
Registration Pricing
Institutions
| Regular Rate 3/5/2020 – 4/22/2020 | On-Site Rate On or After 4/23/2020 | |
| Member | $679 | $749 |
| Additional Member | $629 | $699 |
| Non-Member | $879 | $999 |
Vendors
| Regular Rate 3/5/2020 – 4/22/2020 | On-Site Rate On or After 4/23/2020 | |
| Exhibiting Vendor – Additional Full Conference (in addition to one registration included in exhibit hall fee) | $199 | $199 |
| Non-Exhibiting Vendor Member | $1089 | $1219 |
| Non-Exhibiting Vendor Non-Member | $1449 | $1449 |
Registration Add-On Pricing
| Today – 4/27/2020 | |
| Bootcamp Pre-Conference Workshop (Friday, April 24, 8 AM – 12 PM)* | $95 |
| Understanding Museum Trends and Visitor Experience: A Deep Dive into the Data, an IMPACTS Experience Pre-Conference Workshop (Friday, April 24, 8 AM – 12 PM) | $175 |
| Monday Awards Luncheon GUEST Ticket (Monday, April 27 11:30 AM – 12 :45 PM) | $50 |
| Full Day Excursion | $95 |
| Half Day Excursion | $65 |
*Indicates these events are for Members Only
Important Registration Information
Institution and Vendor Full Conference registration includes all educational sessions and expo starting with the Opening Keynote on Friday, April 24 through Monday, April 27 closing Luncheon. Excursions and Pre-Conference workshops are available as add-ons to your registration.
Pre-Conference Workshops will take place on Friday, April 24. Advance registration is required and available on a first-come, first-served basis. Additional registrants will be placed on a waiting list. Pre-Conference Workshop fees apply to each of the courses being offered. Attendees may register for these events during the online registration process.
Learning Excursions will take place on Thursday, April 23, Friday, April 24 and Monday, April 27. Advance registration is required and available on a first-come, first-served basis. We offer excursions over half-day or full days. Additional fees apply to each of the excursions being offered. Attendees may register for these events during the online registration process. Meals are not included in the cost of the learning excursions.
Payment Information and Confirmations
Full payment must be submitted with your registration form. For the easiest registration, visit our secure website to use our online registration process. Online registrants will receive confirmation shortly after registration. Confirmation notices will be emailed approximately 10 days after receipt of payment for registrants who mail their registration payments via check. Make all checks payable to Museum Store Association. MSA will not accept purchase orders.
Cancellation Policy
Cancellations must be received in writing by March 4, 2020 to events@museumstoreassociation.org, and are subject to a $100 cancellation fee. Your registration may be transferred to a member of your organization up to 5 days before the event when requested in writing. All sales are final and no refunds will be issued after March 4, 2020.
Justify Your Attendance
Do you want to attend the MSA FORWARD 2020 Conference but need approval from your supervisor? MSA understands that budgets are tight and travel funding is sometimes difficult to secure-that’s why we’re providing you with a toolkit to help justify your attendance at this year’s event!
Download the Attendee Prospectus!
Download the Attendee Prospectus to discover everything you’ll experience at MSA FORWARD! Browse the breakout sessions to learn what insights you’ll bring back to your cultural institution. Check out the Excursions to see Cleveland’s cultural offerings that you’ll have the chance to explore. The MSA FORWARD Attendee Prospectus is your all-in-one guide to all the exciting activities taking place in Cleveland, Ohio!
For additional information, please contact events@museumstoreassociation.org
